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Online Reputation Management
Help your brand prevent negative claims by the customers by timely addressing them openly and directly
What is Online Reputation Management (ORM)?
“Maintaining a squeaky-clean online presence should be on top of your to-do list" – Forbes.com
Not just Forbes, but many other reputed business magazines and top agencies around the world agree that maintaining a credible online reputation is uber important for all businesses today. But, achieving this, in reality, is not less than a challenge!
Online Reputation Management primarily works by responding to the negative customer comments and reacting to both social and conventional media that try to put your brand in a bad light. ORM is more often reactive and usually involves looking for and responding to damaging content from other people and businesses.
Why do you need to manage your online reputation?
The success that a business achieves online can be enormous. However, often there are small attacks with a low star rating and negative comments. To manage these attacks you do not necessarily require a full-stack PR campaign, but if not taken care of in time they do quickly add up tampering your business’ reputation.
In most cases, business owners find it difficult to keep a track of these activities in addition to their already busy calendar and also due to lack of awareness about the various digital platforms and their use. Hence, businesses choose to have an online reputation management agency to take care of these small issues before they amount to some severe damage.
Webmantra’s Online Reputation Management Services that drive results
How we can help?
At Webmantra, we strive to improve your online reputation and create new opportunities for your brand. Whether it is your brand, its products, or your services that may have negative reviews, undesirable words or misleading comments, we help you with one or more of the following as a strategy depending on the need with our ORM campaigns.
Social Media Analysis:
We analyze your brand's social media conversions and convert the negatives into positives.
We analyze your brand's social media conversions and convert the negatives into positives.
Online Reviews And Forums:
Our ORM experts' team obtains positive customer reviews on relevant forums and websites and suppresses the negative words about your brand.
Brand Audit:
We identify unfavorable and negative search results about your business and take restoration actions on an immediate basis.
We identify unfavorable and negative search results about your business and take restoration actions on an immediate basis.
Quality Content Development:
We have a team of experienced content writers and SEO experts that collectively works to protect and improve your brand’s online reputation.
Active Social Media Participation:
Our dedicated ORM team looks after timely addressing your target audience and customer concerns on different social media networks and works towards building trust among them.
Our dedicated ORM team looks after timely addressing your target audience and customer concerns on different social media networks and works towards building trust among them.
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